How to Reset GMC IntelliLink: Quick Guide

GMC IntelliLink


If you’ve recently secured the keys to a new GMC vehicle in hopes of enhancing your Sidney drives, we’d like to say congratulations! Surely you’ll have noticed that the modern GMC vehicle is chock full of features to take your adventures even further, including GMC IntelliLink, the incredible infotainment system that allows you to sync your smartphone with your vehicle’s touchscreen. This allows for hands free messaging, phone calls, media selection, and more.



But what happens if your IntelliLink system malfunctions? Or maybe you’d like to reset it prior to a private sale, to protect your personal data? In either of these cases, you may want to reset GMC IntelliLink in your ride. Below is a quick guide on how to reset GMC IntelliLink, and be sure to contact us if you have any questions! You can call us at %%di_phone_number%% or reach out to us online.

IntelliLink: Things to Know

IntelliLink is GMC’s flagship vehicle infotainment system, first introduced in its truck and SUV lineup in the 2012 GMC Terrain. Nearly ten years later, you can expect every new GMC truck and SUV to come standard with an IntelliLink system and touchscreen display. Using this combination of technology, you gain access to all of your favorite smartphone apps and functions, all from the comfort of being behind the wheel of your favorite GMC ride, cruising the roads of Springfield.

First: Check for Updates

As a quick note, before you move along the process of resetting your IntelliLink system, we highly suggest checking the device for software updates. An outdated version of the system’s firmware can cause issues that you might normally try resetting for, but could easily resolve with an update. Follow these steps to check for updates:

  1. Under the ‘System’ tab of your display screen, click through to ‘Vehicle Software’ and look for ‘Updates’
  2. Select ‘Software Information’ and look for ‘System Update’
  3. If there is a GMC IntelliLink update available, it will download.
  4. Once it’s downloaded, you’ll be prompted with on-screen steps to install it.

Steps Guide: How to Reset GMC IntelliLink

So, if you’ve reached this point, it can be assumed that you’re experiencing issues with your infotainment system and there are additionally no software updates available. If you’d like assistance with what to do next, give a call to GMC IntelliLink Support by calling GMC’s assistance line at 1-800-462-8782. That being said, help from GMC IntelliLink Support may not be necessary, as resetting the GMC IntelliLink system on your own is a pretty simple process! Just follow the steps below.

Note: Before you restore GMC IntelliLink to factory settings, know that the personal settings you’ve enabled will be erased and you will be starting with a fresh, unprogrammed entertainment system. If there are GMC IntelliLink apps you’ve downloaded, they may be removed from your infotainment screen.

  1. Navigate to your GMC IntelliLink home screen and click on ‘Settings’
  2. Select ‘Return to Factory Settings’
  3. You’ll be offered three options: Restore Vehicle Settings, Clear All Private Data, or Restore Radio Settings. For our purposes, select ‘Restore Vehicle Settings’
  4. When prompted to either Continue or Cancel, click ‘Continue’
  5. At this point, you can navigate back to the home screen and your system should be reset.

Visit Dave Arbogast Buick GMC Today

If you’re still having trouble getting the GMC IntelliLink system to reset, the GMC IntelliLink Support team is always happy to guide you through the process. However, if you’d like to have someone take the issue off your plate and fix it for you, you can always work with the brand certified experts at Dave Arbogast Buick GMC’s Service Center, just a short drive from Dayton.


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